CAPITAL Services
Remote Customer Care Representative
Pay$16.50 / hour
LocationSioux Falls/South Dakota
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 521885
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Competitive pay starting at $16.50/hr. for evening shift, including monthly incentives
- Flexibility to work from home within a 60-mile radius of Sioux Falls, SD
- Comprehensive benefits package including health insurance, dental, vision, 401K + company match, tuition reimbursement, paid vacation, paid holidays, and paid sick leave
- Opportunities for career advancement and growth within the company
- Regular one-on-one meetings with managers focused on personal and professional development
- Fun and supportive work environment with company outings, games, contests, and bonuses throughout the year
What to Expect (Job Responsibilities):
- Serve as the voice of the company by effectively communicating with customers
- Remain calm under pressure and adapt to changing situations
- Use creative problem-solving skills to find solutions for each customer
- Maintain organized and detailed notes on customer accounts while managing multiple tasks
- Strive to meet or exceed goals in a friendly and competitive manner
- Demonstrate a naturally optimistic and positive outlook in challenging situations
- Show understanding, care, and commitment to the success of customers
What is Required (Qualifications):
- High-speed internet connection with a minimum speed of 60mbps download and 10mbps upload
- Availability for full-time or part-time shifts including evenings, weekends, and rotating schedules
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Strong problem-solving abilities
How to Stand Out (Preferred Qualifications):
- Bilingual skills
- Previous customer service experience
#CustomerService #WorkFromHome #CareerOpportunity #CompetitivePay #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Capital Services provides card analytics, financial modeling, compliance, and servicing for financial institutions nationwide. We manage your assets like we own them.