FCR
Remote, Customer Care Specialist - North Carolina
PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time
What's your preference?
Job Description
- Req#: 456763
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Competitive wages
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
What to Expect (Job Responsibilities):
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What is Required (Qualifications):
- 6 months or more of customer service experience
- Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High-speed internet (> 40mbps)
How to Stand Out (Preferred Qualifications):
- None mentioned in the job description
Hashtags:
#CustomerService #CareerOpportunity #CompetitiveWages #ProfessionalDevelopment #InclusiveCulture
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
FCR is the premier provider of outsourced live agent call center and business process solutions. We provide a wide range of outsourced contact center, business process and social networking solutions to industries that include the high tech, internet, e-retail services, telecom, healthcare, finance, travel, transportation, insurance and various sectors of the new economy.