Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to [highest pay].
- Paid training period to support your professional development.
- Comprehensive benefits package including Medical, Dental, Life, Vision, HSA, and 401K.
- Opportunity for career advancement within a leading healthcare support organization.
- Fully remote position offering flexibility to work from home.
- Equipment provided to ensure a seamless work experience.

What to Expect (Job Responsibilities):
- Manage inbound and outbound calls, providing accurate information to members and providers regarding policies and claims.
- Review, verify, and process membership applications to ensure all required information is complete.
- Maintain and update member information in CRM systems, ensuring data integrity across multiple accounts.
- Perform regular audits of member data to ensure compliance with industry regulations and client standards.
- Collaborate with various teams to resolve issues and enhance overall service delivery.

What is Required (Qualifications):
- High School Diploma or General Education Degree (GED) required.
- 2-4 years of experience in health insurance processing, customer service, call center, or healthcare-related field.
- Proficiency in healthcare medical terminology, including ICD-9 and ICD-10 coding.
- Strong typing and data entry skills, with the ability to manage multiple systems simultaneously.
- Must be able to clear a background check.

How to Stand Out (Preferred Qualifications):
- Experience with CRM systems or membership databases.
- Proven ability to multitask effectively in a busy work environment.
- Excellent verbal and written communication skills, with a strong customer service orientation.
- Strong analytical capabilities for identifying issues and implementing solutions quickly.

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