Employer Industry: Healthcare Services

Why consider this job opportunity:
- Paid training period to enhance your skills
- Comprehensive benefits package including Medical, Dental, Life, Vision, HSA, and 401K
- Paid Time Off (PTO) for work-life balance
- All necessary equipment provided for remote work
- Opportunity to work in a dynamic and collaborative environment focused on client satisfaction
- Join a leading provider of back-office support technology in the healthcare industry

What to Expect (Job Responsibilities):
- Manage inbound and outbound calls, providing information on membership options, benefits, and account status
- Review, verify, and process membership applications, ensuring accuracy and completeness
- Maintain and update member information in CRM systems, ensuring data integrity
- Perform regular audits of member data to ensure compliance with client standards
- Collaborate with internal teams to resolve issues and enhance service delivery

What is Required (Qualifications):
- High School Diploma or General Education Degree (GED) required
- 2-4 years of experience in healthcare-related fields such as health insurance processing or customer service
- Proficiency in healthcare medical terminology and Microsoft Office Suite
- Strong typing and data entry skills with the ability to manage multiple systems
- Must be able to clear a background check

How to Stand Out (Preferred Qualifications):
- Experience with CRM systems or membership databases
- Proven ability to detect and correct errors in data with attention to detail
- Strong verbal and written communication skills
- Demonstrated problem-solving skills and customer service orientation
- Ability to multitask effectively in a busy work environment

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