Morley

Remote Customer Service Agent (Auto Dealer Support)


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5712
      Employer Industry: Automotive Customer Service

      Why consider this job opportunity:
      - Opportunity for career advancement within the organization
      - Comprehensive health and wellness benefits, including medical, dental, and vision insurance
      - Paid time off and wellness programs
      - 401(k) plan with matching contributions
      - Flexible remote work environment for Michigan residents
      - Supportive and inclusive company culture

      What to Expect (Job Responsibilities):
      - Provide exceptional customer service over the phone to automotive dealerships
      - Research and assist with vehicle shipment requests and orders
      - Handle inquiries related to car warranties and escalate critical orders as needed
      - Communicate solutions effectively through various channels, including calls, chats, and emails
      - Maintain a positive attitude while managing customer interactions

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Two or more years of customer service experience, preferably in call centers, retail, or hospitality
      - Strong computer, typing, and phone skills
      - Ability to problem-solve and resolve customer issues effectively
      - Excellent organizational and interpersonal skills with attention to detail

      How to Stand Out (Preferred Qualifications):
      - Degree in a relevant or related field
      - Experience in the automotive industry

      #AutomotiveCustomerService #RemoteWork #CustomerSupport #CareerGrowth #HealthBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Morley Companies is a United States corporation that provides business services to Fortune 500 and Global 100 clients; contact centers and back office processing; meetings and incentives management; and exhibits and displays production.