Employer Industry: Automotive Services

Why consider this job opportunity:
- Opportunity to work in a remote position, ideal for Michigan residents
- Comprehensive training provided, no prior automotive knowledge required
- Competitive health and wellness benefits, including medical, dental, and vision insurance
- 401(k) plan with company match and other financial benefits
- Supportive work environment that values employee well-being
- No weekend work, allowing for a balanced lifestyle

What to Expect (Job Responsibilities):
- Provide exceptional customer service over the phone and through various communication channels
- Research and assist with vehicle orders, shipping inquiries, and warranty issues
- Escalate critical orders as needed to ensure timely resolution
- Maintain a positive and upbeat attitude while assisting customers
- Track and manage customer requests related to profile assistance

What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of two years of customer service experience in relevant fields (e.g., call center, retail, hospitality)
- Strong computer, typing, and phone skills
- Ability to problem-solve and resolve customer issues effectively
- Excellent organizational, interpersonal, and attention-to-detail skills

How to Stand Out (Preferred Qualifications):
- Degree in a relevant or related field
- Previous experience in the automotive industry

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