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Remote Customer Service Agent


PayCompetitive
LocationMiami/Florida
Employment typeFull-Time

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  • Job Description

      Req#: qqeo3omfc0H2
      Employer Industry: Travel Agency

      Why consider this job opportunity:
      - Competitive pay with opportunities for performance-based bonuses
      - Flexible work schedule with remote work options
      - Comprehensive health, dental, and vision insurance plans
      - Retirement savings plan with company matching contributions
      - Paid vacation, holidays, and sick leave
      - Opportunities for professional development and career advancement

      What to Expect (Job Responsibilities):
      - Serve as the primary point of contact for corporate clients, handling travel inquiries, reservations, and itinerary updates
      - Provide personalized assistance to clients, offering insights, recommendations, and expertise to enhance their travel experiences
      - Liaise with travel partners and vendors to secure bookings, confirmations, and updates
      - Anticipate and address any issues or concerns that may arise during travel
      - Maintain organized records of customer interactions, ensuring thorough documentation and follow-up on inquiries and requests

      What is Required (Qualifications):
      - Previous experience in customer service, preferably in the travel industry
      - Excellent communication and interpersonal skills
      - Strong problem-solving skills with the ability to address issues effectively
      - Proficiency in using office software and online communication platforms
      - Ability to work independently and as part of a collaborative team in a fast-paced environment

      How to Stand Out (Preferred Qualifications):
      - Passion for travel and a commitment to delivering exceptional service to clients
      - Flexibility to adapt to changing priorities and client needs

      #TravelAgency #CustomerService #RemoteWork #CareerOpportunity #ProfessionalDevelopment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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