MCI

Remote Customer Service Agent (Work at Home)


Pay15.00 / hour
LocationRegina/Saskatchewan
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 40720
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Competitive hourly pay with bonus incentives
      - Opportunities for career advancement and growth within the company
      - Work remotely from the comfort of your home
      - Comprehensive benefits package including medical, dental, vision, and life insurance
      - Engaging work environment with daily contests and prizes
      - Casual dress code promoting a comfortable work setting

      What to Expect (Job Responsibilities):
      - Resolve customer service and sales interactions by addressing customer needs
      - Utilize systems and technology for account management tasks
      - Identify sales opportunities and apply sales skills to upgrade products
      - Communicate product information effectively to customers
      - Ensure customer satisfaction through problem-solving and effective call handling

      What is Required (Qualifications):
      - Must be 18 years of age or older
      - High school diploma or equivalent
      - Excellent organizational, written, and oral communication skills
      - Ability to type swiftly and accurately (20+ words a minute)
      - Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

      How to Stand Out (Preferred Qualifications):
      - Previous experience in customer service or sales roles
      - Basic understanding of Windows operating system
      - Ability to thrive in a fast-paced and changing environment
      - Strong team orientation and customer focus
      - Excellent interpersonal skills and relationship-building abilities

      #CustomerService #RemoteWork #CareerGrowth #CompetitivePay #Benefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.