Employer Industry: Health Insurance Technology

Why consider this job opportunity:
- Salary up to $16.00/hr for Spanish Bilingual roles, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Fully remote position, allowing for flexibility in work environment
- Paid training provided to ensure success in the role
- Collaborative and supportive team environment
- Benefits include 401K match and individual coverage HRA (ICHRA)

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies while demonstrating creative problem-solving skills
- Adapt to changing projects and updates while managing time and tasks effectively

What is Required (Qualifications):
- Must be 18 years of age or older
- Moderate to advanced computer skills and high comfort level with new technology
- Excellent verbal and written communication skills
- Ability to work from home in a dedicated, private, and secure workspace
- Commitment to full attendance during a paid 3-week training period

How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support role
- Familiarity with group and/or individual health insurance or the Affordable Care Act
- Previous experience in a call center environment
- Experience with CRM systems and practices
- Spanish bilingual skills are a plus

#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #TrainingProvided

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