Nordia

Remote - Customer Service Representative - Bilingual


PayCompetitive
LocationMoncton/New Brunswick
Employment typeOther

This job is now closed

  • Job Description

      Req#: 4168
      Employer Industry: Telecommunications

      Why consider this job opportunity:
      - Hourly wage of $19.30 after training, including a $1.00 per hour worked bonus and a $3 bilingual bonus
      - Significant monthly incentive bonus based on performance
      - Fully paid training and coaching program
      - Comprehensive benefits package after six months, including medical, dental, and life insurance
      - Opportunity to work from home with provided equipment or from the employer's Moncton center
      - Recognized as one of Canada's Most Admired Corporate Cultures

      What to Expect (Job Responsibilities):
      - Provide direct support to clients regarding their mobile products and services
      - Increase customer satisfaction and loyalty by offering tailored solutions
      - Promote complementary solutions based on customer needs and habits
      - Engage with both French and English speakers to assist a diverse clientele
      - Maintain a high level of professionalism and communication throughout customer interactions

      What is Required (Qualifications):
      - Available to work full-time within specified time slots, including evenings and weekends
      - Reside within 100 km of the employer's center in Moncton
      - High-speed Internet connection of at least 25 MBPS and a secure, quiet workspace
      - Completed high school diploma or equivalent
      - Bilingualism is essential, with the ability to communicate effectively in both French and English

      How to Stand Out (Preferred Qualifications):
      - Previous experience in customer service or a related field
      - Strong problem-solving skills and ability to multi-task in a computerized environment
      - Exceptional communication and interpersonal skills

      #Telecommunications #CustomerService #RemoteWork #CareerGrowth #BilingualJobs

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company