Nordia
Remote - Customer Service Representative - Bilingual
PayCompetitive
LocationMoncton/New Brunswick
Employment typeOther
This job is now closed
Job Description
- Req#: 4168
Employer Industry: Telecommunications
Why consider this job opportunity:
- Hourly wage of $19.30 after training, including a $1.00 per hour worked bonus and a $3 bilingual bonus
- Significant monthly incentive bonus based on performance
- Fully paid training and coaching program
- Comprehensive benefits package after six months, including medical, dental, and life insurance
- Opportunity to work from home with provided equipment or from the employer's Moncton center
- Recognized as one of Canada's Most Admired Corporate Cultures
What to Expect (Job Responsibilities):
- Provide direct support to clients regarding their mobile products and services
- Increase customer satisfaction and loyalty by offering tailored solutions
- Promote complementary solutions based on customer needs and habits
- Engage with both French and English speakers to assist a diverse clientele
- Maintain a high level of professionalism and communication throughout customer interactions
What is Required (Qualifications):
- Available to work full-time within specified time slots, including evenings and weekends
- Reside within 100 km of the employer's center in Moncton
- High-speed Internet connection of at least 25 MBPS and a secure, quiet workspace
- Completed high school diploma or equivalent
- Bilingualism is essential, with the ability to communicate effectively in both French and English
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a related field
- Strong problem-solving skills and ability to multi-task in a computerized environment
- Exceptional communication and interpersonal skills
#Telecommunications #CustomerService #RemoteWork #CareerGrowth #BilingualJobs
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