Mom's Meals

Customer Service Representative


Pay$15.00 / hour
LocationBoise/Idaho
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: f264d585-30eb-447a-a73e-5ff823d65fa2
      Employer Industry: Home-Delivered Meal Service

      Why Consider this Job Opportunity:
      - Starting wage of $15.00/hour
      - Weekly pay, PTO, and benefits available after 30 days of employment
      - Fully remote position with the flexibility to work from home
      - Opportunity for career growth and promotion starting from day one
      - Eligible for referral bonuses from day one
      - Supportive and compassionate work environment

      What to Expect (Job Responsibilities):
      - Handle inbound and outbound customer service calls with clients placing meal orders
      - Address questions and provide exceptional customer service
      - Input order information into the appropriate client order screen
      - Document all client conversations into the database
      - Ensure all assigned clients are contacted and have an order on file

      What is Required (Qualifications):
      - High school diploma or GED
      - 1 year of previous customer service experience
      - Previous knowledge and experience using Microsoft Office suite
      - Clear oral communication skills
      - Ability to deescalate situations and quickly resolve customer complaints

      How to Stand Out (Preferred Qualifications):
      - 1 year of previous call center experience
      - Previous experience with auto dialer, multi-line phone system, and/or CRM systems
      - Previous experience working with HIPAA policies and procedures
      - Bilingual (English/Spanish)

      #HomeDeliveredMeals #CustomerService #RemoteWorkOpportunity #CareerGrowth #CompetitivePay

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      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Mom’s Meals NourishCare, a family owned business, delivers great tasting, high-quality fresh-made meals throughout the United States. Designed by a dietitian & chef to meet nutritional needs of older adults, Mom's Meals currently works with numerous Ar...