Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Salary up to $16.00 hourly
- Opportunity for career advancement and growth within the organization
- Fully remote work opportunity
- Collaborative and supportive team environment
- Performance and attendance-based incentives
- Comprehensive benefits package including 401K match, Individual Coverage HRA, and Paid Time Off

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts, provide technical support, and perform application data entry
- Respond to online chat inquiries and follow defined procedures and policies
- Utilize creative problem-solving skills, flexibility, and adaptability to changing projects
- Engage in extensive self-study, training, and testing to meet certification requirements

What is Required (Qualifications):
- 18 years of age or older
- Minimum Internet Speed of 35 mb/s
- Dedicated, private, and secure workspace
- Personal laptop or desktop computer required for the Training Period
- Commitment to full attendance during the 3-week Training period

How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support role
- Familiarity with CRM systems and practices
- Spanish Bilingual proficiency
- High level of comfort learning new technology
- High level of professionalism

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