Employer Industry: Telecommunications and Media

Why consider this job opportunity:
- Salary starting at $15.00/hr, with potential for additional earnings of $2/hr for evening and weekend shifts
- Opportunity for career advancement with the potential to promote two levels within your first year
- Comprehensive benefits package including medical, dental, vision, and life insurance, as well as a Health Savings Account
- Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile plans
- Full-time, work-from-home position with company-provided equipment
- 401(K) with company match and an Employee Stock Purchasing Program (ESPP) for financial security

What to Expect (Job Responsibilities):
- Handle back-to-back tech support or customer service phone calls with customers throughout your shift
- Provide solutions for customer needs and technical issues while engaging with a diverse consumer base
- Participate in training programs to enhance skills, including soft skills and technical knowledge
- Utilize customer-facing tools to effectively resolve issues
- Maintain a positive attitude and adapt to changing circumstances while providing excellent customer service

What is Required (Qualifications):
- High school diploma or GED
- Minimum of six months of related customer service and troubleshooting experience or training
- Ability to work flexible shifts that may include evenings, weekends, or holidays
- Dependable with a strong commitment to meet expectations and follow through on commitments
- Must reside in Florida, Georgia, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, or Tennessee to be eligible for hire

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, especially within the telecommunications or media industry
- Proven resilience and ability to recover quickly from challenging situations
- Strong problem-solving skills to identify and resolve customer inquiries efficiently
- Ability to multitask effectively without compromising service quality
- Familiarity with remote work technology and tools

#Telecommunications #CustomerService #CareerGrowth #RemoteWork #EmployeeBenefits #TechSupport

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."