Employer Industry: Workforce Management Services

Why consider this job opportunity:
- Hourly rate starting at $17.00, with additional shift differentials
- Paid training and support to help you succeed in your role
- Opportunities for career growth and advancement within the organization
- Flexible remote work environment, allowing you to work from home
- Positive and energetic workplace culture
- Comprehensive onboarding process with structured training

What to Expect (Job Responsibilities):
- Answer inbound calls, assess caller needs, and provide appropriate resolutions
- Document calls thoroughly and accurately for record-keeping
- Follow company policies and escalate issues as necessary
- Deliver clear and professional communication to customers
- Manage multiple tasks effectively while maintaining attention to detail

What is Required (Qualifications):
- Minimum typing speed of 30 words per minute
- Internet speed test results: 70% minimum
- At least 1 year of telephone customer service experience
- Must pass a criminal background check, credit check, and fingerprinting
- Strong communication skills with excellent grammar and spelling

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced customer service environment
- Demonstrated ability to multitask and manage time effectively
- Positive and energetic attitude towards work
- Familiarity with call center operations
- Previous experience in a remote work setting

#CustomerService #RemoteWork #CareerOpportunities #CompetitivePay #WorkforceManagement

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