Employer Industry: Workforce Management Services

Why consider this job opportunity:
- Hourly rate of $17.00, with shift differentials of up to $1.50/hr for evening shifts
- Paid training provided for 3 weeks
- Opportunities for career growth within the organization
- Flexibility to work from home after picking up equipment onsite
- Positive and energetic work environment focused on customer service

What to Expect (Job Responsibilities):
- Answer inbound calls, assess caller needs, and provide resolutions
- Document calls thoroughly and accurately
- Follow company policies and escalate issues when necessary
- Deliver clear, professional communication to customers
- Manage multiple tasks while maintaining attention to detail

What is Required (Qualifications):
- Minimum typing speed of 30 WPM
- Internet speed test with a minimum of 70%
- At least 1 year of telephone customer service experience
- Ability to pass a criminal background check, credit check, and fingerprinting
- Strong work ethic and clear, confident communication skills

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced call center environment
- Familiarity with customer service software and tools
- Ability to handle difficult situations with professionalism
- Knowledge of workforce management services or related industries

#CustomerService #WorkFromHome #CareerGrowth #CompetitivePay #CallCenterJobs

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