Employer Industry: Mapping and Navigation Technology

Why Consider this Job Opportunity:
- Salary up to $14.5 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including health, incentive programs, and 401K contribution
- Work in a smoke-free environment
- Supportive and collaborative work environment
- Chance to provide innovative products and services that enrich life's journey

What to Expect (Job Responsibilities):
- Answer incoming calls from customers requiring support for their devices
- Accurately process and document each inbound call/email transaction
- Deliver service and support to end-users via voice call, email, and third-party software
- Interact with customers to provide and process information about products and services
- Gather customer information and determine appropriate resolution

What is Required (Qualifications):
- 1 year of experience in a similar role
- Experienced level of expertise in customer service
- Basic computer skills
- Active listening and empathy skills
- Strong interpersonal sensitivity

How to Stand Out (Preferred Qualifications):
- Proficiency in additional software skills
- Familiarity with client service practices
- Typing skills and telephone etiquette

#MappingTechnology #CustomerService #CareerGrowth #InnovativeProducts #ComprehensiveBenefits

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