FCR

Remote, Financial Customer Care Specialist - Tennessee


PayCompetitive
LocationNashville/Tennessee
Employment typeFull-Time

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  • Job Description

      Req#: 456844
      Employer Industry: Financial Customer Care

      Why Consider this Job Opportunity:

      - Competitive wages
      - Supportive of your career and professional development
      - An inclusive culture and community-minded organization
      - Global team of curious lifelong learners
      - Healthy benefits package based on your position
      - Opportunity to make a difference in customer experiences

      What to Expect (Job Responsibilities):

      - Answer incoming communications from customers
      - Conduct research to provide answers and resolutions for customer issues

      What is Required (Qualifications):

      - 6 months or more finance experience
      - 6 months or more of customer services experience
      - Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee
      - High school diploma or equivalent
      - Recognize, apply, and explain product or service knowledge
      - Computer experience
      - High-speed internet (> 40mbps)

      How to Stand Out (Preferred Qualifications):

      - None mentioned

      #FinancialCustomerCare #CareerOpportunity #CompetitiveWages #ProfessionalDevelopment #InclusiveCulture

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      FCR is the premier provider of outsourced live agent call center and business process solutions. We provide a wide range of outsourced contact center, business process and social networking solutions to industries that include the high tech, internet, e-retail services, telecom, healthcare, finance, travel, transportation, insurance and various sectors of the new economy.