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Remote Full time and Part time Call Center Agent


Pay$15.00 / hour
LocationGeorgia/Vermont
Employment typePart-Time

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  • Job Description

      Req#: REMOT001192
      Employer Industry: Contact Center Services

      Why consider this job opportunity:
      - Salary of $15.00 per hour
      - Flexible scheduling options for both full-time and part-time positions
      - Opportunity to work remotely from the comfort of your home
      - Join a well-established employer with over 10,000 satisfied clients
      - Supportive work environment focused on high-level customer service
      - Chance to engage with a diverse range of clients and projects

      What to Expect (Job Responsibilities):
      - Manage a high volume of inbound and outbound calls for various programs and projects
      - Assess customer needs to ensure satisfaction and resolve any complaints
      - Provide accurate and complete information using provided tools and methods
      - Maintain detailed records of customer interactions and process accounts
      - Follow company communication procedures and guidelines to enhance customer engagement

      What is Required (Qualifications):
      - Minimum of 1 year of experience in a high-volume call center environment
      - Proven customer support experience or experience as a client service representative
      - Strong verbal, written, and interpersonal communication skills
      - Ability to multitask, prioritize, and manage time effectively
      - Proficient in typing and familiarity with Windows and Microsoft Office

      How to Stand Out (Preferred Qualifications):
      - Experience working with an automatic dialer
      - Demonstrated track record of exceeding sales targets and quotas
      - Positive attitude and professional conduct in a customer service setting
      - Ability to adapt and respond to various customer personalities
      - Strong solution-oriented approach to customer service

      #ContactCenter #CustomerService #RemoteWork #CareerOpportunity #JobOpening
  • About the company

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