Employer Industry: Healthcare Administration

Why consider this job opportunity:
- Pay starting at $18/hour, with opportunities for growth based on experience
- Fully remote work opportunity, providing flexibility in your schedule
- Exceptional company culture that values employees and supports professional development
- Collaborative work environment with the chance to help others navigate their healthcare benefits
- Comprehensive benefits package including medical, dental, and vision coverage, as well as paid leave and sick leave

What to Expect (Job Responsibilities):
- Answer inbound calls from members regarding their healthcare benefits
- Explain coverage details, deductibles, copays, and coinsurance in a clear and empathetic manner
- Provide exceptional customer service by addressing member questions and concerns
- Document interactions accurately and efficiently in the system
- Collaborate with internal teams as needed to resolve complex issues

What is Required (Qualifications):
- At least 1 year of experience in healthcare benefits, insurance, or a related field
- Strong ability to explain complex information in a simple and clear manner
- Prior experience with third-party administrators is a major plus
- Tech-savvy with the ability to navigate multiple systems and applications
- Reliable high-speed internet for remote work

How to Stand Out (Preferred Qualifications):
- Experience working directly with healthcare benefits or insurance plans
- Knowledge of healthcare terminology and processes
- Strong problem-solving skills and attention to detail
- Excellent interpersonal skills and ability to work in a team environment

#HealthcareBenefits #RemoteWork #CareerGrowth #CustomerService #HealthcareAdministration

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