Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Health, dental, and vision coverage/HSA
- Optional daily pay or weekly pay
- 401K retirement plan
- Paid training and tuition reimbursement
- Employee discounts program including groceries, travel, insurance, phone plans, health and wellness, and pet supplies
- Opportunity for career advancement with over 70% of leaders promoted from within

What to Expect (Job Responsibilities):
- Assist customers with issues and concerns they are experiencing during the use of the product and/or service
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Exceptional listening/comprehension skills
- Professional and courteous demeanor
- Customer-oriented attitude

#CustomerService #CareerOpportunity #EmployeeBenefits #RemoteWork #CareerGrowth

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