Employer Industry: Customer Service

Why consider this job opportunity:
- Salary of $16.00/hr
- Opportunity for career advancement with over 70% of leaders promoted from within
- Work remotely from the comfort of your home
- Comprehensive benefits package including health, dental, and vision coverage
- Paid training and tuition reimbursement to support your career development
- Employee discounts on groceries, travel, insurance, and more

What to Expect (Job Responsibilities):
- Assist customers with issues and concerns related to products and services
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
- Provide exceptional support and resolve customer inquiries

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Prior experience in a customer service role
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Customer-oriented mindset
- Ability to work independently in a remote environment

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