Employer Industry: Travel Services

Why Consider this Job Opportunity:
- Competitive hourly rate
- Comprehensive medical, dental, vision, and life insurance coverage
- Strong PTO package, starting with 16 days and accruing more each year
- 11 paid holidays throughout the year
- 401(K) plan with company match
- 50% off travel packages for employees

What to Expect (Job Responsibilities):
- Manage inbound service calls, assisting customers with reservation changes, tour itineraries, payment processing, and inquiries
- Advise, book, and update airline reservations using code-based software
- Communicate detailed information about products and policies to travelers
- Compete individually while fostering a positive team spirit
- Balance company values, key result areas (KRAs), and performance goals

What is Required (Qualifications):
- Minimum 4 years of experience in a call center environment
- At least 2 years of remote work experience
- Experience in the travel industry is a plus
- Must have hardwired internet connection (Wi-Fi is not acceptable)
- Telephone services required (either home phone or VOIP)

How to Stand Out (Preferred Qualifications):
- Previous experience in the travel industry

#TravelServices #CustomerSupport #RemoteWork #CareerOpportunity #CompetitiveBenefits

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