Remote Jobs
Remote Inbound Customer Service Representative
This job is now closed
Job Description
- Req#: 0013677
Employer Industry: Insurance Technology
Why consider this job opportunity:
- Starting wage of $18.00 per hour, with the potential for higher earnings
- Opportunity to earn up to $200 extra per month in incentives and up to 4 hours of additional Paid Time Off
- Clear career path with promotional opportunities and pay increases available within one year, based on performance
- Annual company bonus of up to 7% based on performance
- Supportive company culture that rewards extra effort with prizes and gifts throughout the year
- Remote work flexibility allows you to work from home
What to Expect (Job Responsibilities):
- Answer incoming claim calls and log data into the proprietary medical bill review system
- Provide explanations of benefits, services, and claims/reimbursement procedures
- Interface professionally with providers, patients, billing services, and insurance adjusters
- Assist customers with inquiries regarding services and claims information
- Maintain accurate records of customer interactions and transactions
What is Required (Qualifications):
- Must be able to train and work in a remote environment
- High school diploma or equivalent
- 1-2 years of prior customer service experience required
- Excellent verbal and written communication skills
- Strong attention to detail and ability to multi-task with customer interactions and various applications
How to Stand Out (Preferred Qualifications):
- Willingness to learn and develop skills in medical terminology
- Flexible weekday schedule to accommodate business needs
- Positive attitude and desire to provide outstanding customer service
- Strong technical aptitude for working with various applications
- Ability to work independently in a quiet and professional environment
#InsuranceTechnology #CustomerService #RemoteWork #CareerGrowth #CompetitiveCompensation
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