Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation based on experience
- Incentives and rewards through contests with cash bonuses and prizes
- Comprehensive health benefits available after 90 days for full-time employees
- Opportunities for career advancement with a focus on internal promotions
- Paid training to develop new skills while earning a paycheck
- Engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous and professional manner
- Utilize training and knowledge to accurately answer customer inquiries and sell products
- Listen to customer needs and resolve issues effectively
- Document and process customer orders in the appropriate systems
- Attend training sessions and meetings to stay updated on product knowledge and procedures

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Strong problem-solving and conflict resolution skills

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or sales in a contact center environment
- State or Federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #PaidTraining

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