Employer Industry: Law Firm

Why consider this job opportunity:
- Excellent pay, commensurate with experience
- Discretionary performance-based year-end bonus
- Health benefits and 401K with discretionary matching
- Unlimited potential for growth within the firm
- Collegial and close-knit work environment
- Paid time off and maternity/family leave

What to Expect (Job Responsibilities):
- Provide excellent customer service to clients from initial conversation to final outcomes
- Manage client relationships through calling, scheduling, and follow-ups regarding consultations and billing
- Handle a high volume of telephone calls efficiently
- Identify and resolve complex client-related issues with empathy
- Explain the firm's services and advantages to potential clients

What is Required (Qualifications):
- Up-to-date resume with at least 2 years of law firm experience, preferably in client intake
- Experience in criminal defense, immigration law, and/or family law preferred
- Cover letter highlighting relevant skills and experience
- Must be at least 18 years of age and eligible to work in the USA
- Salary requirements must be included in the application

How to Stand Out (Preferred Qualifications):
- Bilingual skills preferred, but not required
- Sales experience preferred
- Familiarity with various apps, software, and marketing platforms

#LawFirm #ClientIntake #CareerGrowth #LegalServices #CustomerService

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