Employer Industry: Customer Experience Solutions in the Insurance Sector

Why consider this job opportunity:
- Salary up to $19 per hour
- Opportunity for career advancement and growth within the organization
- Work from home with a flexible schedule
- Comprehensive benefits package including health, dental, and vision insurance
- Bonus opportunities available
- All training and licensing fees covered by the employer

What to Expect (Job Responsibilities):
- Receive, review, and process inbound calls regarding customers' insurance policies
- Assist customers with questions related to policy coverage, billing, and modifications
- Handle billing calls while waiting for state licensing to be completed
- Maintain a dedicated and distraction-free work environment during training and working hours
- Utilize effective communication and conflict resolution skills to address customer inquiries

What is Required (Qualifications):
- Must be at least 18 years of age
- Minimum educational requirement: High School Diploma or GED equivalent
- Must have open availability during hours of operation
- Professional customer service aptitude with basic conflict resolution skills
- Preferred 6 months to 1 year of relevant work experience

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in the insurance industry
- Familiarity with handling insurance policy inquiries and billing
- Ability to work independently and as part of a team
- Strong multitasking skills in a fast-paced environment
- Previous experience in a remote work setting

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