Employer Industry: Medical Call Center Services

Why consider this job opportunity:
- Salary of $16/hour
- Temp-to-hire position offering stability and potential for permanent employment
- Equipment provided for remote work
- Opportunity to enhance customer service skills in a dynamic environment
- Work within a structured schedule from 8:00 am to 4:30 pm
- Chance to contribute to the healthcare industry by supporting medical inquiries

What to Expect (Job Responsibilities):
- Place and receive calls regarding medical charts while delivering excellent customer service
- Manage a high call volume of over 100 calls daily
- Perform repetitive tasks such as copying and pasting
- Utilize call center software to conduct research, answer inquiries, and update information
- Adhere to call center metrics regarding quality and performance goals

What is Required (Qualifications):
- Must live within 30 miles of Houston, TX
- Quiet home office environment with high-speed internet connection
- Previous call center and customer service experience
- Data entry skills with a typing speed of at least 25 words per minute
- Minimum educational requirement: High School Diploma or GED

How to Stand Out (Preferred Qualifications):
- Experience in a medical or healthcare-related call center environment

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