Lowe's

Remote Monitoring Specialist


PayCompetitive
LocationMooresville/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2693828BR
      Industry: Home Improvement Retail Company

      Why consider this job opportunity:
      - Competitive pay and benefits package
      - Opportunities for career advancement within the company
      - Chance to work remotely in select states
      - Access to training programs and certifications
      - Collaborative and supportive work environment

      What to Expect (Job Responsibilities):
      - Monitor and respond to incoming alerts in accordance with service level agreements
      - Conduct visual verification of store alarms using CCTV
      - Perform reverse investigations of alerts and escalate as necessary
      - Maintain thorough documentation of incidents and communicate high-level incidents to relevant teams
      - Assist with identifying and addressing technology, system, and policy needs

      What is Required (Qualifications):
      - Bachelor's Degree and/or 3 years of experience in LP or a retail/professional environment
      - 3 years of experience in multi-store big-box retail
      - Strong report-writing and auditing skills
      - Familiarity with physical security systems such as CCTV and EAS
      - Knowledge of safety and security policies and procedures

      How to Stand Out (Preferred Qualifications):
      - LPC/LPQ qualification
      - Completion of certified training programs (Wicklander-Zulawski or Reed training)
      - Experience in managing teams in a fast-paced environment

      #Retail #HomeImprovement #Security #RemoteWork #CareerOpportunity

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      Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.
  • About the company

      Lowe’s grew from one small-town hardware store in North Carolina to one of the largest home improvement retailers in the world. Then and now, we’re committed to helping homeowners, renters and pros improve their homes and businesses.