Employer Industry: Customer Service and Support

Why consider this job opportunity:
- Remote position allowing you to work from home
- Opportunity to build relationships with new customers and enhance their experience
- Supportive and professional work environment
- Chance to promote and engage clients with products and services
- Opportunity for personal and professional growth within the customer service team

What to Expect (Job Responsibilities):
- Answer incoming customer live chats regarding website navigation and service inquiries
- Evaluate customer interactions and escalate issues to the Online Chat Manager when necessary
- Build relationships with new customers to understand and fulfill their needs
- Respond accurately and concisely to customer questions, requests, and problems
- Provide administrative support to the customer service team and assist with overflow work as needed

What is Required (Qualifications):
- High school diploma or equivalent
- Experience in customer service
- Strong telephone etiquette
- Familiarity with CRM tools
- Excellent communication skills

How to Stand Out (Preferred Qualifications):
- Ability to manage multiple tasks simultaneously
- Ability to adapt to different personalities

#CustomerService #RemoteWork #ProfessionalGrowth #CommunicationSkills #CRMExperience

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