Employer Industry: Hearing Healthcare

Why consider this job opportunity:
- Base pay plus monthly commission opportunities
- Comprehensive benefits package including medical, dental, vision, and HSA options
- Work-life balance with PTO and paid holidays
- Opportunities for growth and development within the organization
- Heavily discounted hearing aids and products for you and your family
- Supportive work environment focused on improving patient quality of life

What to Expect (Job Responsibilities):
- Schedule and confirm appointments for onsite hearing tests, consultations, and hearing aid fittings
- Handle 50-75 inbound and outbound calls daily, providing timely updates to patients and facilities
- Process patient intake forms, verify medical insurance information, and manage electronic medical records (EMR)
- Order and track hearing aid supplies, ensuring timely delivery to appropriate facilities
- Provide exceptional customer service, addressing inquiries from patients, families, and facility staff

What is Required (Qualifications):
- High school diploma or GED required; college degree preferred
- 1-2 years of experience in customer service, healthcare administration, or a similar role
- Proficiency in scheduling software and EMR systems
- Strong verbal and written communication skills
- Exceptional organizational skills with attention to detail

How to Stand Out (Preferred Qualifications):
- Experience in a remote work environment
- Familiarity with HIPAA compliance standards
- Ability to multitask and prioritize in a fast-paced setting
- Previous experience in the hearing healthcare industry

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