Employer Industry: Hospitality and Resort Management

Why consider this job opportunity:
- Opportunity to work remotely while providing exceptional guest service
- Strong potential for developing long-lasting relationships with guests and colleagues
- Supportive work environment that values personal and professional accountability
- Chance to contribute to creating a unique Up North experience for guests
- Competitive pay commensurate with experience
- Comprehensive training and development opportunities available

What to Expect (Job Responsibilities):
- Sell the benefits of the resort to callers and book reservations for social and group guests
- Provide accurate information and assistance to guests over the phone in a friendly manner
- Process and follow through on all reservation requests and inquiries within 24 hours
- Maintain accurate records for all social and group files and ensure timely confirmations
- Collaborate effectively with team members to achieve shared goals

What is Required (Qualifications):
- Minimum of 3 to 6 months of professional experience in reservations or front desk in a hotel/resort setting
- High School Diploma or equivalent is required
- Strong oral and written communication skills
- Excellent typing skills with a minimum of 45 words per minute

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within the hospitality industry
- Familiarity with resort services and package options

#Hospitality #RemoteWork #GuestService #CareerOpportunity #ReservationsAgent

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