The Weir Group

Remote Support Leader


PayCompetitive
LocationVancouver/British Columbia
Employment typeFull-Time

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  • Job Description

      Req#: R0029707
      Employer Industry: Mining Technology

      Why consider this job opportunity:
      - Salary up to CAD 100k, depending on qualifications
      - Opportunity for career advancement and growth within the organization
      - Flexible hybrid work environment
      - Supportive and inclusive workplace culture
      - Chance to contribute to a sustainable future through innovative mining technology

      What to Expect (Job Responsibilities):
      - Direct the remote support team's activities, procedures, and strategies for consistent systems review
      - Provide technical support to reduce first response and case resolution times
      - Manage team queue and implement necessary upgrades
      - Maintain effective communication regarding technical issues to resolve customer needs
      - Ensure adherence to corporate technical authority guidelines and collaborate with global teams

      What is Required (Qualifications):
      - Minimum 3 years of experience leading multidisciplinary technical teams
      - Knowledgeable in Services Configuration, command line, Linux, and Windows OS
      - Proven time management skills and results-driven approach
      - Strong leadership abilities in a technical environment

      How to Stand Out (Preferred Qualifications):
      - Experience in the mining technology industry
      - Familiarity with artificial intelligence and machine vision technology

      #MiningTechnology #CareerOpportunity #HybridWork #InclusiveWorkplace #Sustainability
  • About the company

      The Weir Group plc is a Scottish multinational engineering company headquartered in Glasgow, Scotland.