Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $52,000
- Opportunity for performance-based bonuses tied to personal and company goals
- Comprehensive benefits package including 20 paid time off days and 11 paid holidays
- Flexible health and insurance options tailored to meet family needs
- Work remotely from home while being within commutable distance to Shoreview, MN for quarterly meetings
- Commitment to employee growth with extensive training and development opportunities

What to Expect (Job Responsibilities):
- Handle customer accounts with speed and accuracy while maintaining professionalism
- Conduct phone calls to ensure compliance with regulatory and state-specific laws
- Document all accounts clearly, noting reasons for hardship and potential repossession loss
- Communicate effectively with customers and internal employees to resolve inquiries
- Collaborate with external counsel to determine appropriate actions for Replevin cases

What is Required (Qualifications):
- High School diploma or equivalent required
- Prior experience in financial services or a similar industry preferred
- Microsoft Windows and Internet-based applications experience required
- Excellent listening, oral, and written communication skills
- Strong attention to detail and professional phone etiquette

How to Stand Out (Preferred Qualifications):
- Associate degree or bachelor’s degree in business or a related field
- Skip tracing skills and good follow-up abilities
- Persuasive negotiation skills
- Experience in managing repossession and Replevin actions
- Ability to multitask effectively in a fast-paced environment

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