aytm "Ask Your Target Market" is looking to hire a Research Analyst to join our Research Services department. aytm's Research Services team primarily caters to full-service and assisted service accounts and is responsible for client facing market research responsibilities working with clients to define complex business objectives, selecting appropriate research methodology, designing surveys, survey programming, survey fielding and execution, data analysis and reporting.

The Research Analyst will assist research managers in fulfilling day to day client expectations and will provide administrative and executional support to complete projects with speed and accuracy in an agile and customer-focused set-up.

This role will require: 1) Experience in online survey research 2) Expertise in managing multiple priorities and communicating with stakeholder groups 3) Technical and analytical orientation 4) Strong attention to detail and 5) A solution-oriented and customer-focused approach and 6) An action-focused and proactive approach to problem solving.

About Us
aytm delivers state-of-the-art insights automation technology and expert guidance that's focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team.

Responsibilities:

Research Execution

• Deliver a high level of service to internal and external stakeholders in a dynamic, ever-changing and fast-paced environment.
• Review survey instruments supplied by the clients and check for grammar, logic, and survey optimization, taking into consideration research objectives, industry best-practices and internal platform capabilities.
• Collaborate with internal and external stakeholders to program surveys on aytm's proprietary platform and test online survey links for quality assurance.
• Set-up surveys in different languages for global projects; Coordinate with third party suppliers on translations and other activities in relation to programming.
• Execute fieldwork for complex market research studies in partnership with the panels operations team and monitor reports to meet project goals and metrics accurately.
• Communicate with clients to provide regular project execution updates as necessary.
• Identify, trouble-shoot and escalate any tool/platform-related technical issues and find solutions in partnership with internal teams to drive projects forward.
• Coordinate with vendors and internal teams to ensure successful project completion.

Research Support

• Provide support to the Research Manager:
  • By assisting in the development of questionnaires - designing screeners, custom pre-qualification questions and simple survey questions.
  • Building charts and slides for reporting deliverables.
  • Conducting thorough QA of questionnaire documents and various reporting deliverables.

Administrative and team focused

• Organize project materials and manage project-related administrative processes.
• Perform closing tasks including final cost analysis and investigations for projects.
• Perform independently and collaborate as a part of a team in a remote, virtual and entrepreneurial setting.

Qualifications/Skills:

• 1-3 years of experience in the market research industry or a bachelor's/master's degree in market research, social sciences, mathematics/statistics or related fields, or related experience.
• Familiarity with all parts of the online market research life cycle including questionnaire design, survey programming, fielding, data analysis, and reporting
• Direct experience using one or online survey platforms oriented toward DIY use, such as Qualtrics, Decipher, Survey Monkey, Survey Gizmo, or Question Pro
• Direct experience in at least one of the following: 1) Using data analytic software such as SPSS, or 2) Managing survey sampling and fielding for complex market research studies
• Exceptional technical skills and proven ability to troubleshoot escalations
• Ability to manage multiple projects priorities in an agile and quick-turn environment
• Excellent written and verbal communication skills
• Strong interpersonal skills- must be able to collaborate internally as a part of team and externally with vendors and clients
• Skilled user of the Microsoft Office Suite, in particular PowerPoint and Excel
• Self-starter with a strong drive and motivation to have an impact

What we offer:

A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We're a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We're also fully virtually, which means you'll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required..

Benefits would include:

• Unlimited, responsible PTO - With a recommended minimum number of days taken each year
• Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
• 401k retirement - Account with automatic company contributions
• Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services

• Professional Development - Bring your professional Development needs to the table and get your career nourished

• In-Home Snack allowance - Who doesn't love some yummies to get you through the day?

• Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.

• Equipment and Structured Onboarding - We will provide you with the equipment and tools you need, along with great onboarding courses to set you up for success.
• Paid Volunteer Time - We support you helping others
• Great colleagues and an opportunity to sail into uncharted waters with a profitable company that is changing its industry!

**aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.