The Residential Staff Manager is responsible for the oversight of day-to-day operations of a residential living unit.

Performance Standards

• Work a multitude of different shifts to provide supervision, guidance, and feedback.
• When working school hours, be available to assist with clients as needed.
• Communicate effectively, both verbally and in writing.
• Comply with department guidelines, the Organization and Personnel Guidelines, and all expectations set by Gibault”™s administration.
• Coordinate and develop ongoing in-service training for staff in cooperation with the Client Care Manager.
• Prepare staff schedules and monitor staff attendance.
• Participate in the selection, hiring, and orientation process for all staff in your area of responsibility.
• Maintain the physical condition of facilities in your area of responsibility.
• Provide leadership and direction to staff through daily supervision, individual supervisory sessions, on-going training, and regularly scheduled meetings.
• Directly supervise Lead Youth Treatment Specialists, Youth Treatment Specialists, and Youth Treatment Workers.
• Oversee the implementation of youth programming and daily activities as developed and written.
• Ensure the department”™s compliance with regulatory and accrediting bodies
• Attend scheduled court hearings, team meetings, case conferences, or any other scheduled meeting as needed.
• Ensure that service delivery is performed according to the organization”™s mission, policies and procedures, and service philosophy.
• Help guide and support staff by enhancing their ability to perform their job responsibilities by teaching and modeling technical knowledge and skills, work management and communication skills, and conflict management.