Walmart

Resolution Coordinator, Contact Center (Remote for only GA, FL, AR, IL, TX)


PayCompetitive
LocationCarrollton/Texas
Employment typeOther

This job is now closed

  • Job Description

      Req#: WD1779335
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Competitive pay
      - Opportunity for career advancement and growth within the organization
      - Remote work opportunity for candidates located in GA, FL, AR, IL, TX
      - Access to multiple health plans
      - Incentive awards for performance
      - Supportive and collaborative work environment

      What to Expect (Job Responsibilities):
      - Respond to a wide range of customer calls and correspondence regarding third party coverage
      - Register and schedule patients for their healthcare needs
      - Offer price estimates and answer general questions
      - Make outbound calls for pre-registration, appointment confirmation, and rescheduling
      - Perform special projects supporting health care centers

      What is Required (Qualifications):
      - 1-2 years of customer service experience in a fast-paced environment
      - Ability to be patient, empathetic, and have great listening skills
      - Critical thinking and ability to work independently
      - EPIC system experience
      - Healthcare insurance experience preferred

      How to Stand Out (Preferred Qualifications):
      - Basic computer processing/data entry software experience

      Hashtags:
      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States, headquartered in Bentonville, Arkansas.