Employer Industry: Telecommunications

Why consider this job opportunity:
- Opportunity for a hybrid remote/office work arrangement
- Competitive compensation and comprehensive benefits package
- Focus on overall wellness, including physical, emotional, and financial health
- Recognized as a Top Workplace by the Charlotte Observer
- Commitment to diversity, equity, and inclusion in the workplace
- Chance to be part of a team reimagining internet connectivity for underserved communities

What to Expect (Job Responsibilities):
- Administer technician schedules to maximize appointment availability
- Handle calls and emails regarding time-off requests from field technicians and supervisors
- Manage weekly, monthly, and yearly shift bids and scheduling information
- Track illness and FMLA occurrences, notifying field management as needed
- Collaborate with the field team on vacation slots, comp days, and shift requirements

What is Required (Qualifications):
- High School diploma, GED, or equivalent education
- 1-2 years of relevant experience
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office Suite

How to Stand Out (Preferred Qualifications):
- Experience in scheduling or workforce management in a similar industry
- Familiarity with union contract requirements and local agreements
- Ability to work flexible hours, including Saturday rotations
- Strong analytical skills for data-driven decision-making
- Previous experience in a telecommunications environment

#Telecommunications #HybridWork #DiversityAndInclusion #CompetitiveBenefits #CareerOpportunity

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