Alacrity Solutions

Resource Manager

About Alacrity Solutions

Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit www.AlacritySolutions.com.

Summary/Objective

This position is to manage two critical business areas, Resource Management and Key Client /Key Client /Weather and Catastrophe Response. As part of the Resource Management team, you will be responsible for identifying and acquiring top talent through recruitment efforts, job fairs, and other networking opportunities. Your role will be crucial in bringing new talent into the division to support our ongoing operations. As part of the Key Client /Weather and Catastrophe Response team, you will be responsible for procuring resources to complete on-site work for clients during high volume impacted areas. You will be responsible for developing and maintaining relationships with key suppliers and partners to ensure we have the necessary resources in place to respond quickly to any weather or catastrophic event.

Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.)

1. Resource Management

· Collaborate with HR and implement recruitment strategies to attract new talent to the division.

· Coordinate job fairs, open houses, and other recruitment events to increase the pool of potential candidates.

· Manage the hiring process, from initial application review through offer letter issuance and onboarding.

· Collaborate with hiring managers and HR to ensure job descriptions are accurate and reflect the needs of the division.

· Manage the applicant tracking system to ensure all applications are reviewed and processed in a timely manner.

· Develop and maintain relationships with tech schools and other talent pipelines to build a robust talent pool.

· Create and hand off onboarding plans for new hires to ensure a smooth transition into the division.

2. Key Client /Weather and Catastrophe Response

· Key Client /Weather and Catastrophe Response

· Monitor weather and catastrophe events to ensure the division is prepared to respond quickly and effectively.

· Procure necessary resources, such as equipment and personnel, to respond to high volume impacted areas.

· Maintain relationships with vendors and suppliers to ensure access to necessary resources and tools.

· Manage logistics and transportation of resources to impacted areas.

· Coordinate with clients and other stakeholders to ensure a seamless response effort.

· Provide regular updates and reports on response efforts and progress to stakeholders.

· Conduct post-event evaluations to identify areas for improvement in the division's response efforts.

· Overall, this team would need to be highly organized, detail-oriented, and skilled at managing multiple priorities and projects simultaneously. Strong communication skills and the ability to build and maintain relationships with a variety of stakeholders would also be critical for success in these roles.

Competencies

1. Resource Management:

· Strong communication skills to effectively communicate with candidates, hiring managers, and internal stakeholders.

· Excellent knowledge of recruitment best practices and ability to identify and attract top talent.

· Strong organizational skills to manage multiple recruitment campaigns and job fairs simultaneously.

· Strategic thinking to develop and implement talent acquisition plans that align with the division's goals and objectives.

· Ability to analyze and report on recruitment metrics to evaluate effectiveness and adjust strategies as needed.

1. Key Client /Weather and Catastrophe Response:

· Strong problem-solving skills to quickly assess and respond to high volume, high impact situations.

· Ability to think strategically and develop contingency plans to ensure continuity of operations during disasters.

· Excellent negotiation skills to secure necessary resources and supplies during high demand periods.

· Strong project management skills to coordinate and oversee resources for on-site work with multiple clients.

· Ability to remain calm and composed in high stress situations and provide clear direction and support to team members.