Why SailPoint ?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice . That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it.

If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact; we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT . Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations.

Who you are?

We are seeking a resourceful and collaborative Resource Manager in Mexico City to solve complex staffing, allocation, and utilization challenges. The ideal candidate will have a knack for finding the right project for the right person at the right time while fostering strong relationships with team members and internal stakeholders. Additionally, they will be able to prioritize tasks, work independently, and communicate effectively with all organizational levels .

What you’ll do?

As a Resource Manager within the RMO, you'll play a vital role in optimizing resource allocation and utilization , collaborating closely with the PMO and key stakeholders.

• In the first three months, your focus will be on gaining a solid understanding of the organization's strategic goals, mastering resource management tools, and building strong relationships with key stakeholders. Additionally, you'll lead staffing meetings to ensure optimal resource allocation.

• Within the next six months, you'll delve deeper into resource optimization, implementing strategies to improve resource utilization and reduce idle time. You'll also develop accurate forecasting models to anticipate future resource needs and proactively address potential shortages. Moreover, you'll contribute to strategic planning discussions, ensuring that resource allocation aligns with the organization's overall objectives .

• At one year you will be support ing leadership, mentor ing junior team members and help ing drive initiatives to improve resource efficiency. You'll also establish yourself as a subject matter expert in resource management, providing valuable insights and guidance to the team. By leveraging your expertise and leadership skills, you'll contribute significantly to the success of the Delivery Services organization.

Responsibi lities :

• Review and help manage resource plans and forecasts

• Analyze resource availability and utilization

• Facilitate staffing requests and prioritize resource allocation

• Identify and resolve resource conflicts

• Monitor and improve resource management processes

• Collaborate with cross-functional teams to optimize resource utilization

• Identify and address underutilized resources

• Track and report on resource utilization metrics

• Conduct regular reviews of resource performance and timekeeping

• Analyze utilization trends and implement improvement strategies

• Work with stakeholders to optimize resource allocation and productivity

Requirements :

• 5 + years of professional work experience

• Strong analytical and problem-solving skills.

• Exceptional communication, influencing and analytical skills

• Proficiency in Microsoft Excel , Smartsheet and other relevant tools.

• Familiarity with PSA and resource automation systems (Upland PSA and Certinia ) .

• Ability to work independently and as part of a team.

• Strong attention to detail and organizational skills.

Preferred:

• 2-3 years of experience in resource management or a related field (workforce management) , preferably in a professional services environment.

• RMCP Certification a plus

Education:

• Bachelor’s degree or global equivalent work experience

Location :

• Mexico City

Travel :

• Ability to travel to Austin , Texas H ead Q uarters for annual offsites and training as needed