Response Officer - Grade B3

Leeds City Council - Communities & Environment

Response Officer - Grade B3- Job Description

Response Officer – Permanent

35.25 Hours per week on a 4 on 4 off shift rota. The role attracts a shift allowance pro rata.

Day and night position . Basic salary of £22,369 - £24,054 per annum with potential to earn approx. £25,000 due to enhancements (pro rata)

Would you like to be part of something bigger and join us in our ambition to become the Best City, working together as a Team for Leeds. Do your values match ours and do you have something to offer?

Leeds City Council delivers over 500 different services to residents and is dedicated to bringing the benefits of a prosperous, vibrant and attractive city to the people of Leeds. This is a fantastic time to join us.

We are looking for a new team member to join our team of Response Officers. The successful applicant will work as part of the wider Leedswatch team and will play a key part in ensuring a responsive, professional service is provided to customers and partners at all times to support crime reduction, in line with the Safer Leeds Plan.

As a Response Officer you will:

• Respond to and witness noise complaints and address these by asking perpetrators to take steps to stop/reduce noise levels
• Undertake routine patrol and security checks on various premises
• Attend alarm activations
  
  

What you will bring to the role

• Ability to keep accurate records and to understand regulations, policy, and legislation
• Willingness to attend court and give evidence, as required
• Ability to work on own initiative, accept responsibility and make decisions within agreed criteria.
• Ability to deal with conflicting or difficult situations should they arise
• You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers.
• A Full UK Drivers Licence is essential for this role.
• Experience in this field or previous SIA Security training would be advantageous but not essential.

For an informal conversation about the role please email leedswatchpr@leeds.gov.uk with your contact details and a member of the team will call you.

Benefits of working with us:

We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. You can expect great benefits whilst working for us including:

• a competitive pay progression structure including generous employer pension contributions
• flexible career paths with tailored personal and professional development
• support for you, your home and your family including personal, and financial support

Leeds City Council are committed to promoting and living our values of being open, honest and trusted ~ treating people fairly ~ spending money wisely ~ working as a team for Leeds ~ working with communities

A Disclosure and Barring Service (DBS) check will be carried out on preferred candidates.

We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is ranked 70 on the Stonewall Equality Index 2022. We are also an Age friendly employer, a Mindful employer and a Disability Confident leader Mindful employer and a Disability Confident leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six-month probationary period.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.