Joe's Crab Shack

Restaurant General Manager


PayCompetitive
LocationScottsdale/Arizona
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 27612
      Overview

      Benefits:

      • Extensive and well-rounded training program
      • Continued career development and growth opportunities
      • Generous employee discounts on dining, retail, amusements, and hotels
      • Multiple health benefit plans to suit your needs
      • Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
      • Paid sick leave
      • Paid vacation
      • Monthly discretionary bonus potential

      Responsibilities

      • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
      • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
      • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
      • Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
      • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
      • Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

      Qualifications

      • At least 3 years General Manager experience in an upscale / fine dining establishment
      • Additional experience in Regional or multi-unit management is preferred
      • Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
      • Strong understanding of cost and labor systems that lead to restaurant profitability
      • Strong communication and leadership skills combined with advanced computer and math skills
      • Stable and progressive work history; Strong work ethic


      EOE


      • At least 3 years General Manager experience in an upscale / fine dining establishment
      • Additional experience in Regional or multi-unit management is preferred
      • Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
      • Strong understanding of cost and labor systems that lead to restaurant profitability
      • Strong communication and leadership skills combined with advanced computer and math skills
      • Stable and progressive work history; Strong work ethic


      EOE


      • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
      • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
      • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
      • Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
      • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
      • Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
  • About the company