You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

WHO WE ARE :

Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 16,000 restaurants globally.

Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.

ABOUT THE ROLE :

We’re looking for an Analyst to join the Strategic Partnerships team, reporting into our Restaurant organization. In this role, you’ll be responsible for managing, tracking and optimizing our strategic restaurant partnerships across the American Express and Resy Global Dining business. This will include collaborating with and assisting various cross-functional stakeholders in establishing and maintaining key restaurant relationships, creating exciting dining experiences and deepening Card Member value.

You’ll be working with a fast-paced, agile team of dining industry experts and partner closely with marketing, sales and success colleagues.

WHAT YOU'LL DO:

• Maintain a Card Member and Restaurant-forward approach – focused on delivering exceptional value and compassionate partnerships
• Complete monthly data & analytics reporting for the Strategic Partnerships, Resy and American Express scorecards
• Collaborate with Resy and American Express teams including reporting, creating agendas, tracking action items and moving key workstreams forward
• Support strategic dining partner relationships across our priority cities including participation in prospective partner calls and updating contracts for new partnerships
• Serve as a dining subject matter expert by researching competitive landscape and industry news
• Work closely with Success, Marketing, Sales teams to help implement and track new partners for our Global Dining Access benefit and managing the evolution of the program
• Lead Salesforce data management, cleanliness and organization including maintenance of prospect and partner reports

WHO YOU ARE:

• You are an approachable team-player who thrives in a dynamic, fast-paced environment
• 1-2 years in a partnerships role with experience in business development, data & analytics and account management
• 1-2 years of experience with CRM and reporting tools (i.e. Salesforce) with a strong understanding of their respective data structures and report building capabilities
• 1-2 years in the food, tech or financial services industry
• Strong attention to detail and organizational skills necessary
• Proficient in Microsoft Excel
• Ability to work against tight deadlines and progress multiple projects simultaneously
• Passion for dining industry heavily preferred
• Familiarity with the credit card industry heavily preferred

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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