Posting End Date:

May 29, 2024

Join John Lewis or Waitrose today

If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

Job Summary:

Working in Partnership for a Happier World.

We’re on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play.

By joining the Partnership as a Retail Assistant, you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone.

It’s this shared purpose that guides us and we believe that by working together, in Partnership, we can create a place with happier people, for a happier business and a happier world.

Job Description:

At a glance:

• Full time and part time opportunities available across our Selling and Stock departments

• Temporary position until the end of September 2024

• Based at our fabulous Cardiff branch

Job Requirements:

As Partners - members of the Partnership - it's our responsibility to ensure our growth for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

You'll be the face of John Lewis & Partners, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace. Working in a diverse team where you are free to be yourself, always, you’ll be encouraged to use your autonomy and empowered to make the right decisions for both customers and the business.

Selling Assistant:

Your day will be varied, from delivering service with a smile at the till to assisting customers with their online orders. You will be an ambassador for the John Lewis & Partners brand and you’ll delight in going above and beyond to exceed our customers expectations. You'll proactively engage with customers on the shop floor to ensure they find and fall in love with our luxurious products and unique services.

Operations Assistant:

Your journey starts with stock arriving at the back door; we’ll rely on you to work with your team to unload the stock and ensure it’s in the right place at the right time for our customers. You’ll be responsible for ensuring the displays are well organised, beautifully presented and the information is accurate. Your role is much more than just stock on shelves, it’s a vital part of creating a truly inspirational customer experience in our stops.

Desired Experience:

Experience in a similar background ie: retail, customer service is desirable however full training will be provided. A mix of digital learning and on the job training will ensure you feel confident and supported in your new role.

Things to Note:

As a Partner you will enjoy our unique benefits which include:

• Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply). You’ll also be able to nominate someone you live with to share your discount

• Full time working holiday entitlement of 22 days - prorated for part time hours

• Marketing leading equal parenthood leave policy

• Access to our exclusive hotels based in some of Britain’s most stunning areas and once you’ve been with us for three months, you’re welcome to explore them plus so much more ...

We occasionally close vacancies early in the event we receive a high volume of applications and therefore recommend you apply early.

Print off the job description now if you require it and attach an up-to-date CV where you can

Pay:

£11.55 Hourly

Scheduled Weekly hours:

37.5

Worker Type:

Temporary Partner (Fixed Term)

Job Level:

Partnership Level 10

Hours of Work:

Various hours of Full and Part time work across seven days to include early starts, evenings and weekends. Exact rotas to be discussed at interview.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership here.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

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