Job Summary

This is a leadership position that includes developing the “TC approach” to a variety of situations. Retail managers direct bookseller work on the floor. The retail manager is a key component of retail floor coverage and will work the majority of their time on the floor, when not fulfilling other responsibilities.

What You Do

• Support the in-store customer experience by: o Developing bookselling skill in self and staff o Supporting and maintaining inventory merchandising effort o Providing category/title performance feedback to the buyers o Working with managers, buyers, HR, maintenance, and other departments as necessary to develop or improve procedures and practices that support sales, customer service, and staff performance. • Ensuring coverage on the retail floor, the reserve desk and cash registers • Assigning staff to projects that support product/category maintenance and merchandising • Completing stock transfers and pick process of publisher returns • Scheduling staff when assigned • Other duties and responsibilities as needed for the effective and efficient operation of the store

Knowledge & Experience

• Effective communication skills and practices. • Leadership interest and ability. • Ability to model and develop bookselling skill in others when working with a diversity of people as well as a variety of books. • Ability to master store systems and procedures. • Ability to be sensitive and helpful when dealing with personnel issues. This would include doing reviews with the floor staff; therefore, one must be comfortable with issues of confidentiality. • A real interest in the floor as well as customer service; must be willing to handle what are sometimes difficult customer complaints and situations. • Ability to provide training and support for Floor staff. • Punctuality and reliable attendance are essential for this role

Notes

An employee in this position can expect a hourly rate starting at $23.00.
Benefits:
Part- time less than 20 hours per week: Sick pay, Employee Discount
Part-time 20 - 29.99 per week: Sick Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k)
Full Time 30+ hours per week: Sick Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k), Health Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement

This job will remain posted for 30 days or until the position is filled at which time it will be removed from our careers site: https://careers.barnesandnoble.com.

Auto req ID

81856BR

Employment Type

Full-Time

City

Denver

State

Colorado

EEO Statement

As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.
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