Employer Industry: Firearms and Self-Defense Services

Why consider this job opportunity:
- Starting hourly wage of $22.00 per hour plus incentives
- 23 Days of Personal Time Off, 8 Company Holidays, and a paid day of Volunteer Service annually
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD & LTD
- Complimentary USCCA Elite Membership & Store Discounts
- Nationally recognized as a Top Workplace and a fun, fast-paced environment

What to Expect (Job Responsibilities):
- Develop and implement customer retention strategies to increase loyalty and retain business
- Prevent cancellation of services by offering alternative solutions during inbound calls
- Communicate clearly, confidently, and professionally on the phone
- Deepen member relationships through needs assessment and consistent follow-up
- Coach, mentor, and train other team members as needed

What is Required (Qualifications):
- High school diploma or equivalent required
- Minimum of 1 year of retention-specific sales experience preferred
- Required to pass and maintain Producer Property and Casualty License; paid training provided
- Excellent communication skills with the ability to quickly establish rapport
- Strong conflict resolution skills and ability to remain calm in stressful situations

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or sales roles within the firearms or self-defense industry
- Demonstrated ability to handle multiple priorities effectively
- Familiarity with the mission of the U.S. Concealed Carry Association (USCCA)

#FirearmsIndustry #CustomerRetention #CareerGrowth #CompetitivePay #TopWorkplace

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