Employer Industry: Firearm Training and Advocacy

Why Consider this Job Opportunity:
- Starting hourly wage is $22.00 per hour plus incentives
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD & LTD
- Complimentary USCCA Elite Membership & Store Discounts
- Recognized as a top workplace with numerous awards for company culture and employee satisfaction

What to Expect (Job Responsibilities):
- Develop and implement customer retention strategies to increase loyalty and retain business
- Prevent cancellation of services by offering alternative solutions during inbound calls
- Communicate clearly, confidently, and professionally on the phone
- Deepen member relationships through needs assessment
- Ensure consistent follow-up with members as needed

What is Required (Qualifications):
- High school diploma or equivalent required
- 1 year+ of retention-specific sales experience preferred
- Must pass and maintain Producer Property and Casualty License; paid training is provided
- Excellent communication skills with the ability to quickly establish rapport with people
- Strong conflict resolution skills and able to remain calm in stressful situations

How to Stand Out (Preferred Qualifications):
- Experience in customer retention and sales within the firearms or related industry
- Ability to coach, mentor, and train other team members
- Proven track record of exceeding performance targets in a sales environment
- Familiarity with firearms and the associated laws and regulations

#FirearmTraining #CustomerRetention #CareerOpportunity #CompetitivePay #TopWorkplace

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