Employer Industry: Life Insurance

Why consider this job opportunity:
- Salary up to $18.00 per hour, with shift differential
- Comprehensive health, dental, and vision insurance plans
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan
- Paid holidays and time off to support a healthy work-life balance
- Opportunities for continued education reimbursement and professional development
- Support for mental health and wellness through company-paid counseling and fitness subscriptions

What to Expect (Job Responsibilities):
- Handle inbound and outbound telephone calls from customers regarding insurance coverage cancellations and policy information
- Assist customers in understanding the importance of maintaining their coverage
- Document customer interactions and policy details accurately in the database
- Provide answers to questions about policy benefits and premiums
- Maintain a friendly and efficient demeanor while multi-tasking under pressure

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience
- Excellent oral and written communication skills
- Proficient computer skills, including Microsoft Excel
- Ability to type 35 words per minute; pre-employment assessment required

How to Stand Out (Preferred Qualifications):
- Superior customer service skills, including being a good listener and efficient
- Strong organizational and time management skills
- Detail-oriented with the ability to analyze information and make logical conclusions
- Desire to learn and grow within the company

#LifeInsurance #CustomerService #RemoteWork #CareerGrowth #EmployeeWellness

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