Employer Industry: Firearms and Personal Safety

Why consider this job opportunity:
- Starting hourly wage of $22.00 per hour plus incentives
- 23 Days of Personal Time Off, 8 Company Holidays, and a paid day of Volunteer Service annually
- Flexible workplace options including headquarters, remote work-from-home, and hybrid arrangements
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust insurance coverage options, including medical, dental, vision, HSA, FSA, life, STD, LTD, and pet insurance
- Complimentary USCCA Elite Membership & Store Discounts

What to Expect (Job Responsibilities):
- Develop and implement customer retention strategies to enhance loyalty and retain business
- Prevent service cancellations by offering alternative solutions during inbound calls
- Communicate clearly, confidently, and professionally with members on the phone
- Deepen member relationships through effective needs assessment
- Ensure consistent follow-up with members as necessary

What is Required (Qualifications):
- High school diploma or equivalent required
- Minimum of 1 year of retention-specific sales experience preferred
- Required to pass and maintain Producer Property and Casualty License; paid training is provided for all hires
- Excellent communication skills with the ability to quickly establish rapport
- Strong conflict resolution skills and ability to remain calm in stressful situations

How to Stand Out (Preferred Qualifications):
- Demonstrated ability to balance multiple priorities effectively
- Experience coaching, mentoring, and training team members
- Confident, competitive, and dependable demeanor
- Ability to demonstrate the core values of the employer

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