Employer Industry: Technology Solutions

Why consider this job opportunity:
- Salary up to $130,000
- Bonus and equity participation available
- Comprehensive benefits including 100% coverage for employee medical, dental, and vision costs
- Generous vacation policy: 20 days vacation plus 10 public holidays
- Opportunities for professional development with an annual learning allowance
- Supportive policies for family, including enhanced parental leave and fertility programs

What to Expect (Job Responsibilities):
- Serve as the technical owner of Salesforce, addressing administrative and technical needs
- Lead projects to refresh and enhance the Salesforce instance in preparation for growth
- Centralize Customer Success data and processes into Salesforce
- Develop reporting capabilities for the Customer Success team, focusing on key metrics
- Collaborate with the Revenue Operations team on improvements across integrated applications

What is Required (Qualifications):
- Certified Salesforce administrator
- Minimum of 12 months of Salesforce administration experience, particularly with flows, integrations, and automations
- Experience working with customer data or supporting a Customer Success team
- Proactive attitude towards changes and a strong bias for action
- Ability to manage competing priorities in a hyper-growth environment

How to Stand Out (Preferred Qualifications):
- Additional certifications or experience with Outreach, ZoomInfo, Cognism, Gong, Sales Nav, Seismic, Clari, or similar tools
- Experience with Gainsight or Planhat as a Customer Success Management tool

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