NHS

ROC Lead Scheduler - Exeter


Pay25,147.00 - 27,596.00 / year
LocationExeter/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9202-24-0206?language=en&page=774&sort=publicationDateDesc

      Job summary

      Are you looking for a role with great benefits that fits your career aspirations and allows you to have a meaningful and positive impact on your community? Have you ever dreamed of being an NHS Hero? If so, South Western Ambulance Service might be just what you are looking for!

      Are you looking for a role with great benefits that fits your career aspirations and allows you to have a meaningful and positive impact on your community? Have you ever dreamed of being an NHS Hero? If so, South Western Ambulance Service might be just what you are looking for!

      As a Lead Scheduler, you will play a vital role in maintaining Operational staffing levels in a variety of roles, from ensuring our Emergency Operations centers (EOC) are effectively staffed through to ensuring that our ambulance crews are available to respond quickly and safely to the general public in their time of need.

      Main duties of the job

      Schedulers work proactively to plan operational working patterns and to improve any shortfalls in cover levels. You will use bespoke rostering and reporting software to constantly monitor A&E and EOC resourcing levels and vehicle availability, contributing to providing the very best care to our patients.

      If you have talent in planning and organisation, like solving puzzles and are energised by teamwork and the NHS, this could be just what you are looking for.

      This is a fantastic, varied and interesting role that allows the post holder to have a direct, important and positive impact on Emergency NHS Health Care across the South West of England. The post holder is also able to have a positive and supportive impact on the working lives of our operational and front line colleagues and to be a part of the NHS and Ambulance Service family.

      The role comes with a full training package and allows for varied career development pathways and internal progression; including supervisory and line management roles, technical and data analysis based roles and project management roles.

      About us

      Working for us is an experience like no other. Our Trust provides emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England.

      We manage, on average, 2,650 incidents per day and remain absolutely committed to ensuring that we provide the best possible care for all our patients. This commitment is reflected in the Trust's new five-year strategy which has continuously improving patient care at its very core.

      The role is based in Exeter, one of the most vibrant, attractive and historcially interesting cities in England, with excellent transport links and a great mix of independent shops and boutiques, cafes and bars.

      If you are looking to make a real difference to peoples' lives, whilst working in a beautiful and diverse part of the country then we would love to hear from you.

      In return we will equip you with the skills, resources and development you need to help you thrive in your role and you will be supported by an award-winning Staying Well Service.

      Benefits

      • Competitive NHS salary
      • Harmonised holiday entitlements of up to 262.5 hours per year, rising to 272 hours after 5 years service and 307.5 hours after 10 years' service
      • Pay enhancements for out of hours, shift and overtime working
      • Pension Scheme
      • Career and salary progression
      • Car leasing scheme
      • Wide range of discounts from various organisations across the UK

      Date posted

      03 May 2024

      Pay scheme

      Agenda for change

      Band

      Band 4

      Salary

      £25,147 to £27,596 a year per annum

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      202-6268052

      Job locations

      Trust HQ

      Abbey Court, Eagle Way

      Exeter

      EX2 7HY


      Job description

      Job responsibilities

      As the department is a critical part of an Emergency Service, the post holder will be required to work between the hours of 0700-1900 (spilt into 4 different shift times and various shift lengths). The post holder must also be prepared to work their share of weekends and public holidays (currently this is 3 weekends every 13 weeks and approx. 2-4 public holidays per year). Weekend and public holiday shifts are 0700-1700 and attract an additional payment when worked. The shift patterns provide an excellent work life balance with good time off both at weekends and during the week.

      Please see the attached job description and Person Specification for more information about the role.

      Job description

      Job responsibilities

      As the department is a critical part of an Emergency Service, the post holder will be required to work between the hours of 0700-1900 (spilt into 4 different shift times and various shift lengths). The post holder must also be prepared to work their share of weekends and public holidays (currently this is 3 weekends every 13 weeks and approx. 2-4 public holidays per year). Weekend and public holiday shifts are 0700-1700 and attract an additional payment when worked. The shift patterns provide an excellent work life balance with good time off both at weekends and during the week.

      Please see the attached job description and Person Specification for more information about the role.

      Person Specification

      Education & Qualifications

      Essential

      • 4 GCSE's (or equivalent), Math's and English mandatory, Grade C or above
      • Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience

      Desirable

      • Evidence of higher education or equivalent experience
      • Full Driving Licence

      Previous experience (Paid/ Unpaid relevant to job)

      Essential

      • Office and Team working experience
      • Experience with Microsoft IT package
      • Experience of mentoring and training

      Desirable

      • Scheduling or resource management experience
      • Experience working within strict policy or legislation such as Working Time Directives
      Person Specification

      Education & Qualifications

      Essential

      • 4 GCSE's (or equivalent), Math's and English mandatory, Grade C or above
      • Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience

      Desirable

      • Evidence of higher education or equivalent experience
      • Full Driving Licence

      Previous experience (Paid/ Unpaid relevant to job)

      Essential

      • Office and Team working experience
      • Experience with Microsoft IT package
      • Experience of mentoring and training

      Desirable

      • Scheduling or resource management experience
      • Experience working within strict policy or legislation such as Working Time Directives

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      South Western Ambulance Service NHS Foundation Trust

      Address

      Trust HQ

      Abbey Court, Eagle Way

      Exeter

      EX2 7HY


      Employer's website

      https://www.swast.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      South Western Ambulance Service NHS Foundation Trust

      Address

      Trust HQ

      Abbey Court, Eagle Way

      Exeter

      EX2 7HY


      Employer's website

      https://www.swast.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.